C**************r
Profil
Bildung
B
Berufsausbildung zum IT-Systemelektroniker
2013-2016
Deutsche Telekom Ausbildung
Berufsausbildung zum IT-Systemelektroniker
Erfahrungen
S
Servicetechniker
9.2016 - 9.2018
GRAVIS Computervertriebsgesellschaft GmbH Berlin
-Beratung und Schulung von Kunden-Reparatur von Smartphones,Smartwatches, Tablets und Heimcomputer mit Schwerpunkt iOS Geräte
C
Callcenter Agent
9.2018 - 10.2019
Concentrix Germany
• commercial custom
I
IT Service Technician Remote Expert
10.2019 - 6/2021
Communisystems-Care GmbH
• Error Analysis/Troubleshooting in Corporate Networks with Focus on Lancom Routers • 1st/2nd lvl support
s
service technician
7.2021 - 10.2023
WBS IT-Service GmbH
• Qualification and resolution of hardware and software failures (remote or on-site) • Administration of Active Directory environments / Operational support • Integration/connection of systems into customer infrastructure • Instruction and training of customers/users on systems and solutions • Maintenance and documentation of technical solutions
